Terms of Use
Version 2.0 | Effective Date: May 7, 2026
These Terms of Use ("Terms") govern your use of californiasafedriver.com, all related subdomains, student portals, and any courses, services, products, or communications provided by California Safe Driver.
California Safe Driver is operated by Cobert Safety Professionals LLC, a California limited liability company doing business as California Safe Driver ("CSD," "we," "us," or "our").
By accessing the Website, creating an account, enrolling in a course, checking any acknowledgment box, submitting payment, or participating in a course, you agree to these Terms.
If you do not agree to these Terms, do not use the Website or enroll in any course.
Use of the Website is also governed by our Privacy Policy and any additional posted policies incorporated by reference.
Program Description
California Safe Driver provides National Safety Council defensive driving and driver improvement programs, including live instructor-led courses and self-paced online courses.
Programs may address:
- California traffic laws and violations
- Unsafe driving behaviors
- Risk awareness
- Personal accountability
- Driver decision making
Programs are educational in nature and are not legal advice.
Nothing on the Website, in course materials, or during instruction constitutes legal advice, legal representation, or a guarantee of any legal outcome.
Unless expressly stated otherwise, California Safe Driver programs are not California DMV-licensed traffic violator school programs for confidential conviction masking or DMV point reduction.
Acceptance of any program is determined solely by the referring court, probation department, agency, employer, insurer, or other requesting entity.
Acceptance varies by jurisdiction, judge, case type, employer, and agency.
Students are responsible for confirming acceptance requirements before enrollment.
Eligibility
You must be at least sixteen (16) years old to create an account or enroll unless a course specifically states otherwise.
If you are under eighteen (18), you represent that a parent or legal guardian has authorized your enrollment and accepts responsibility for payment obligations, compliance with course requirements, and adherence to these Terms.
You agree to provide accurate and complete information during registration and enrollment.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.
You agree to:
- Provide accurate contact information
- Maintain a valid email address
- Promptly update any changes to your information
- Protect your login credentials
CSD may suspend or terminate accounts containing inaccurate, misleading, duplicate, fraudulent, or incomplete information.
Enrollment and Payment
Enrollment is not complete until payment is successfully processed.
CSD may refuse or cancel enrollment for:
- Nonpayment
- Suspected fraud
- Incomplete information
- Ineligibility
- Safety or conduct concerns
- Violation of these Terms
Payments are processed through third-party payment providers. Credit card information is entered directly into the payment processor's secure system and is not stored on CSD servers.
Tokenized payment references may be retained for approved future charges such as replacement certificates, replacement workbooks, rescheduling fees, or other authorized charges.
Live Online Course Requirements
Students enrolled in live online courses must comply with all participation requirements.
Requirements may include:
- Timely attendance
- Continuous participation
- Functional internet connection
- Working camera and audio
- Visible on camera during instruction
- Compliance with instructor directions
- Completion of all required class activities
Students may not:
- Attend while driving
- Participate while under the influence of drugs or alcohol
- Use disruptive, threatening, abusive, or inappropriate behavior
- Share Zoom access links with others
- Record class sessions without written authorization
Students disconnected for extended periods may be removed from class or required to retake the course.
Failure to comply with course requirements may result in dismissal without refund.
Course Materials and Certificates
Certain courses require physical workbooks or materials.
Certificates of completion are issued only after successful completion of all course requirements.
Certificates:
- May be mailed physically
- May contain security features
- May not be altered, duplicated, transferred, or misused
Replacement certificates or materials may require additional fees and identity verification.
CSD reserves the right to withhold certificates when course requirements are not met.
Attendance, Rescheduling, and Refunds
Enrollment reserves limited class space, instructor time, administrative resources, and course materials.
Unless otherwise required by law:
- Tuition and fees for live courses are nonrefundable
- Missed classes are not automatically rescheduled
- Self-paced course purchases are nonrefundable once course access credentials or course availability have been issued
- Limited discretionary rescheduling may be offered in documented circumstances and may require additional fees
CSD reserves the right to cancel or reschedule courses when reasonably necessary.
If CSD cancels a course and does not provide a reasonable alternative course option, students may be offered either:
(a) transfer to another available course, or
(b) a refund of tuition paid for the canceled course
For full details, see the Refund / Rebooking Policy, which is incorporated into these Terms by reference.
ADA Accommodations and Accessibility
CSD is committed to providing reasonable accommodations consistent with applicable law.
Accommodation requests should be submitted as early as possible before class.
Additional information or documentation may be requested when reasonably necessary to evaluate accommodation requests.
Reasonable accommodations may include:
- Captioning support
- Modified participation arrangements
- Accessibility assistance
Accommodations that fundamentally alter course requirements, compromise security or instructional integrity, or create undue hardship may not be available.
See the ADA Accommodation Policy for additional detail.
Communications and Electronic Consent
By creating an account or enrolling, you consent to receive communications from CSD electronically, including:
- Enrollment confirmations
- Class reminders
- Shipping notifications
- Support communications
- Operational notices
Communications may be delivered by:
- SMS
- Automated systems
- Website notifications
You are responsible for monitoring your email and contact information.
Message and data rates may apply to SMS communications.
You may opt out of nonessential SMS communications by following the unsubscribe or opt-out instructions contained in the message.
Consent to receive communications is not a condition of purchasing services where prohibited by law.
Intellectual Property
All website content, course materials, text, graphics, videos, branding, systems, workflows, and software are owned by CSD or its licensors and are protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, sold, or used commercially without prior written authorization.
Prohibited Use
You agree not to:
- Use the Website unlawfully
- Interfere with platform operations
- Attempt unauthorized system access
- Submit false information
- Impersonate another person
- Circumvent enrollment or payment systems
- Misuse certificates or course records
CSD may suspend or terminate access for violations.
Disclaimer of Warranties
The Website, services, and courses are provided "as is" and "as available" without warranties of any kind, express or implied.
CSD does not guarantee:
- Court acceptance
- Employment outcomes
- Insurance benefits
- Uninterrupted system access
- Error-free operation
To the maximum extent permitted by law, all implied warranties are disclaimed.
Limitation of Liability
To the fullest extent permitted by law, CSD shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:
- Website use
- Course participation
- Technical interruptions
- Shipping delays
- Third-party systems
- Decisions made by courts, employers, agencies, or insurers
CSD's total liability shall not exceed the amount paid by the student for the applicable course.
Indemnification
You agree to defend, indemnify, and hold harmless CSD, its owners, instructors, employees, contractors, and affiliates from claims, liabilities, damages, losses, and expenses arising from:
- Your use of the Website
- Your course participation
- Your violation of these Terms
- Your misuse of certificates or materials
Force Majeure
CSD shall not be responsible for delays, interruptions, failures, or inability to perform caused by events beyond its reasonable control, including but not limited to:
- Internet or telecommunications failures
- Power outages
- Wildfires or natural disasters
- Severe weather
- Government actions
- Labor disputes
- Platform outages
- Shipping carrier delays
- Third-party vendor failures
- Public health emergencies
Informal Dispute Resolution
Before initiating legal action, the parties agree to make reasonable good-faith efforts to resolve disputes informally, including providing written notice of the dispute and an opportunity to respond.
Governing Law and Venue
These Terms shall be governed by the laws of the State of California without regard to conflict of law principles.
Any legal action arising from these Terms shall be brought exclusively in the appropriate state or federal courts located in California.
Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with the Privacy Policy and any additional posted policies incorporated by reference, constitute the entire agreement between the parties regarding use of the Website and services.
Modifications
CSD may update these Terms periodically.
Updated Terms become effective upon posting to the Website unless otherwise stated.
Continued use of the Website or participation in services after updates constitutes acceptance of revised Terms.
Contact Information
California Safe Driver
Cobert Safety Professionals LLC
CaliforniaSafeDriver.com
Email: info@californiasafedriver.com