Privacy Policy

Version 2.0 | Effective Date: May 7, 2026

California Safe Driver ("CSD," "we," "us," or "our") is operated by Cobert Safety Professionals LLC, a California limited liability company doing business as California Safe Driver.

This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through:

• californiasafedriver.com
• related subdomains and student portals
• course enrollment systems
• communications with students and agencies
• live online and self paced educational programs

By using the Website or enrolling in a course, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

When you create an account, enroll, contact us, or participate in a course, we may collect:

Account and Identification Information

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth
• Username and password

Enrollment Information

• Course selection
• Enrollment status
• Referral source
• Court or agency information if provided
• Attendance and participation records

Payment Information

Payments are processed through third party payment providers.

Credit and debit card information is entered directly into the processor's secure payment system and is not stored on CSD servers.

We may retain tokenized payment references provided by payment processors to support approved future transactions such as:

• Replacement certificates
• Replacement workbooks
• Rescheduling fees
• Administrative charges authorized by the student

Accessibility and Accommodation Information

If you request an accommodation or accessibility assistance, we may collect information necessary to evaluate and provide reasonable accommodations.

Communications

We collect information contained in:

• Emails
• Support requests
• Customer service notes
• Survey responses
• Administrative communications

2. Information Collected Automatically

When you use the Website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Access times
• Referral URLs
• Website interaction data

We may use cookies, analytics tools, and similar technologies to improve website performance, usability, and security.

3. How We Use Information

We may use information to:

• Process enrollments and payments
• Deliver courses and educational services
• Verify identity and attendance
• Communicate with students
• Provide customer support
• Mail workbooks and certificates
• Respond to accommodation requests
• Improve services and operations
• Maintain compliance records
• Prevent fraud or misuse
• Protect platform security
• Generate internal operational reporting

4. Communications

By creating an account or enrolling, you consent to receive communications related to:

• Enrollment confirmations
• Class reminders
• Shipping notifications
• Student support
• Operational updates
• Accessibility coordination

Communications may occur through:

• Email
• SMS
• Automated systems
• Website notifications

You are responsible for maintaining accurate contact information.

5. Sharing of Information

We do not sell personal information.

We may share information with:

• Payment processors
• Shipping providers
• Technology service providers
• Learning management or course delivery systems
• Courts, probation departments, employers, or agencies when authorized or required
• Legal authorities when required by law
• Professional advisors or insurers as reasonably necessary

Information shared is limited to what is reasonably necessary for operational, legal, or educational purposes.

6. Student Records and Course Information

CSD may maintain records relating to:

• Enrollment
• Attendance
• Course completion
• Shipping status
• Student acknowledgments
• Customer service interactions
• Accommodation requests
• Administrative actions

These records may be retained for operational, legal, compliance, or reporting purposes.

7. Accessibility and Accommodation Data

Accommodation related information is handled with reasonable administrative safeguards and shared only with personnel who require access to coordinate accommodations or instructional support.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, misuse, or alteration.

However, no internet transmission or storage system can be guaranteed completely secure.

9. Third Party Services

The Website may integrate with or rely on third party services, including:

• Payment processors
• Zoom
• Shipping carriers
• Analytics providers
• Course delivery platforms

Use of third party services may also be governed by those providers' privacy policies and terms.

10. Cookies and Analytics

We may use cookies and analytics tools to:

• Maintain sessions
• Improve usability
• Analyze traffic patterns
• Support security and fraud prevention
• Enhance operational performance

Users may adjust browser settings to limit certain cookie functionality.

11. California Privacy Rights

California residents may have rights under applicable California privacy laws, including the right to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information, subject to legal exceptions

Requests may be submitted using the contact information below.

CSD does not sell personal information.

12. Children's Privacy

The Website and services are not directed to children under thirteen (13).

If we learn that information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

13. Data Retention

Information may be retained as reasonably necessary for:

• Educational operations
• Legal compliance
• Recordkeeping
• Fraud prevention
• Dispute resolution
• Enforcement of agreements

Retention periods may vary depending on the type of information and operational requirements.

14. External Links

The Website may contain links to third party websites or services.

CSD is not responsible for the privacy or security practices of external sites.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions become effective upon posting unless otherwise stated.

Continued use of the Website or services after updates constitutes acceptance of the revised policy.

16. Contact Information

California Safe Driver
Cobert Safety Professionals LLC
CaliforniaSafeDriver.com
Email: info@californiasafedriver.com